Privacy Policy

Last updated April 2026

NEPREM ("we", "us") manages property records, payments, and communications on behalf of property owners, board members, landlords, and the tenants they serve. This page explains what we collect and why.

What we collect

We collect only what's needed to run a property: name, email, phone, mailing address, assigned unit, payment method (stored with Stripe — we never see card numbers), and the messages/documents exchanged through the portal.

How we use it

To issue statements, process rent and HOA payments, deliver maintenance updates, and comply with accounting and legal requirements. We do not sell or rent your data to anyone.

Who can see what

Residents only see their own unit. Board members and landlords see the properties they are assigned to. Property managers see everything within their portfolio. You can request a copy of your own data at any time.

Contact us

Questions, corrections, or deletion requests: Team@neprem.com  ·  NEPREM, PO Box 731, Boston MA 02128  ·  617-683-1148.

This is a plain-language summary. NEPREM will provide a full written privacy policy on request.