Portal manuals
Step-by-step guides to the NEPREM portal: signing in, paying, Auto-Pay, repair requests, documents and more. Read one online or download the PDF. No sign-in needed.
Not sure which one? If you rent an apartment, use the Rental Tenant Guide. If you own a condo, use the Association Owner Guide. Board members and landlords have their own guides. Still have a question? Call 617-683-1148 or email team@neprem.com.
Renting
Rental Tenant Guide
You rent an apartment or commercial space from a landlord NEPREM works for.
Condo Renter Guide
You rent a condo from its owner, in a building whose association NEPREM manages.
Owning a condo
Association Owner Guide
You own a condo or home in an association NEPREM manages.
Association Owner Guide, Bookkeeping-Only Edition
Your association runs its own building and NEPREM keeps the books.
Association Owner Guide, Management-Only Edition
Your association collects its own dues and NEPREM manages the building.
Serving on a board
Board Member Guide
You serve on the board of an association NEPREM manages.
Board Member Guide, Bookkeeping-Only Edition
Your board runs the building and NEPREM keeps the books.
Board Member Guide, Management-Only Edition
Your association collects its own dues and NEPREM manages the building.
Owning rental property
Landlord and Property Owner Guide
You own a rental or commercial property NEPREM manages.