Three ways NEPREM works with you.
Pick the structure that matches your property. Pricing is transparent, and every plan includes the full portal, maintenance dispatch, and monthly reporting.
Residential Rental Management
Full-service rental management for landlords who want us to handle the entire lifecycle — from finding tenants to cutting owner checks. Best for landlords with 1–20 units who don't want to be in the day-to-day.
What's included
- Tenant placement. Marketing, showings, screening (credit, background, prior-landlord reference), lease prep, and e-signature.
- Rent collection. Tenants pay via Stripe — ACH or card — through their portal. Automatic receipts, late-fee enforcement, NSF handling.
- Owner payouts. Monthly ACH deposit reconciled to a statement — 95% of collected rent, NEPREM fee 5%.
- Maintenance dispatch. 24/7 tenant intake. We triage, dispatch vetted vendors, approve spend up to your preset cap without calling you.
- Lease management. Renewal tracking, rent increases, move-out inspections, security deposit accounting (MA-compliant).
- Compliance & reporting. Year-end 1099 issuance, owner rent-paid summary, tenant rent-paid ledger for state tax deduction.
Who it's for
- Out-of-state owners of Boston rentals
- Owners who want zero tenant contact
- Landlords hiring property management for the first time
Rental Management Pass-through
A flat monthly fee model for landlords who want admin, tech, and maintenance support but keep the full rent check. 100% of rent flows through to you — no percentage take.
What's included
- Admin & leasing. Lease drafting, e-signature, renewal reminders, rent roll maintenance — we stay in the loop but you make the calls.
- Rent collection and pass-through. Tenants pay via the portal; funds land in your Stripe account every cycle. You see everything in your Landlord Portal.
- Maintenance dispatch. Same 24/7 tenant intake and vendor triage as Type A.
- Portal access for every stakeholder. You, your tenants, and any co-owners all get role-appropriate portal views.
- Statements. Monthly reconciliation that shows rent collected, vendor spend, and NEPREM fee — 100% reconciles to your bank.
Who it's for
- Multi-unit owners who want to keep control of tenant relationships
- Landlords with steady tenants who mostly need admin + maintenance coverage
- Owners scaling past 3–5 units who want better tech without surrendering rent %
Association Management
For Boston condos, co-ops, and HOAs. We run the building's operations: dues collection, vendor management, governance workflow, and owner communications — under the direction of your elected Board.
What's included
- Monthly dues collection. Each unit owner pays HOA dues through the portal, with an automatic owner ledger, late fees, and reminders.
- Operating & reserve accounting. Separate operating and reserve fund tracking, monthly P&L, annual budget vs. actuals reporting to the Board.
- Governance workflow. Board portal with meeting minutes, resolutions, motions, bylaws, and the full governing document library.
- Enforcement. Violation tracking, fine issuance (portal + email), escalation log. Enforcement is Board-directed; we execute.
- Maintenance & vendor management. Preventive maintenance schedule, RFP management, vendor payment, and spend-cap enforcement.
- Owner & tenant portal. Owners see their unit + ledger + association docs. If they sub-lease, the tenant gets a read-only lease/maintenance portal.
Who it's for
- Self-managed Boston condo associations (10–500 units) that have outgrown volunteer labor
- Boards frustrated with management companies that treat the building as one of 200 clients
- New buildings at turnover needing first-time management setup
Side-by-side comparison
At a glance: what's included in each service type.
| Feature | AResidential Rental | BPass-through | CAssociation |
|---|---|---|---|
| Primary client | Landlord | Landlord | HOA Board |
| Pricing model | 5% of rent | Flat monthly | Per-unit monthly |
| % of rent to owner | 95% | 100% | N/A (dues model) |
| Tenant placement | Included | Add-on | Owner responsibility |
| Rent / dues collection | ✓ | ✓ | ✓ |
| Maintenance dispatch 24/7 | ✓ | ✓ | ✓ |
| Monthly statements | ✓ | ✓ | ✓ |
| Board / governance tools | — | — | ✓ |
| Reserve fund accounting | — | — | ✓ |
| Violation / fine workflow | — | — | ✓ |
| Year-end 1099 / owner tax docs | ✓ | ✓ | N/A |
| Tenant rent-paid tax ledger (MA) | ✓ | ✓ | N/A |
Frequently asked
What's the minimum property size?
We work best with buildings between 50 and 500 units, but smaller portfolios (10–50) are welcome if you manage multiple. For a single rental, Type A or B can still make sense — we'll be honest if the math doesn't.
How long to transition a property to NEPREM?
Most buildings are fully live in 2–3 weeks. Type C associations at Board turnover can take 4–6 weeks to document all governing docs and historical ledgers.
Do you work with commercial units?
Yes. Every role (Landlord, Tenant, Owner) has a commercial variant with CAM reconciliation, triple-net breakdowns, and suite-level reporting. Fees for commercial are quoted individually.
Where does the money go?
We use Stripe Connect. Landlord / Board payout accounts are owned by you. NEPREM never commingles funds — we only route and reconcile.
What software does the portal run on?
The portal is a custom WordPress-based system we build and maintain. All data lives in your tenant of our infrastructure and you can export any time. No per-seat SaaS fees.
Can we leave?
Yes. Agreements are month-to-month after the first 90 days. We'll hand off a full data export (leases, ledgers, tenant contacts, vendor list) if you transition to another manager.
See the full proposal.
Tell us about your building. We'll reply within 1 business day with a scoped proposal, pricing, and transition plan.
Request a proposal →